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Thursday, January 17, 2008

Premium Rate Calls -- Information Unlimited!

By David Smythe

This article is all about Premium Rate Calls usages and charges. We also provide guidelines about how you can use Premium Rate numbers to your best advantage.

Premium Rate Number services can be used to offer a number of different specialized services to callers such as weather information, financial and horse racing tips, adult chat, and technical queries (including hardware and software support).Numbers beginning with 0906 are Premium Rate Numbers in the United Kingdom. Calls made to these numbers are charged at a rate of 1.50 to 5.00 per minute.

We have all felt the need for these numbers sometimes in the course of our busy lives. If we wanted train information handy or we needed some urgent financial information these numbers can always be useful. Service providers who provide the Premium Rate Call services charge the callers and generate revenues. The revenues are shared by the service providers and the telephone operators which provide the platform for offering these services.

There are few points that we need to take care of when we are calling up Premium Rate numbers. We should be aware of whether we are being charged the correct amount for the calls we are making. It should not happen that we get a rude shock when we see our telephone bills at the end of the month. When calling up a Premium Rate number we should be specific with our queries so that we can keep the call short and concise.

There have also been instances where a website offers you free calls and then sudddenly disconnects those free calls linking it to a Premium Rate number. If the intentions are not good then all this can be done without your knowledge. If you are lucky the operator informs you that you have been billed a certain amount for the calls made.

If you experience this, immediately call up the service provider and sort out the problem. If you cannot get it resolved, contact ICSTIS, which is the United Kingdom's regulatory body for Premium Rate number services.

If you suddenly get a mail asking you to change your dialler to a new upgraded version be careful of doing so. The reason being this dialler can be configured to change your dial up number to a premium rate number and you can be easily taken for a ride.

As a service provider you can link Premium rate calls to an IVR service and give recorded tips on a wide range of services and make money. As long as your tips are valuable to customers they will keep calling up your premium rate number.

Premium Rate Call services are a win-win situation for both service providers and callers, as long as everything is in good spirits. With the rapid expansion of Premium Rate services, fraud and scams to some extent have tarnished the reputation of service providers. However, a large, untapped market remains for you to explore because there are millions who still have confidence in the services.

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